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Unit Service Associate

Req Number 001VKI
Job Category General Clerical/Secretarial
Job Description
Performs various receptionist/secretarial duties to facilitate efficient functioning of the unit. Maintains unit supply inventory.
Responsibilities Include:
+ Performs receptionist duties to facilitate the efficient functioning of the unit.
+ Answers telephone, takes accurate messages, and reports any issues to Registered Nurse and/or Patient Care Manager.
+ Admits patients to unit. Labels and obtains addressograph plate, and places patients in census book and census sheet.
+ Responds to patients on the intercom system and promptly relays information to appropriate staff member.
+ Directs patients, physicians, visitors and staff to appropriate areas in a polite, friendly, courteous and informative manner.
+ Schedules and coordinates appointments for patient tests and procedures.
+ Notifies Patient Registration of any change in census resulting from newly assigned / transferred / discharged patients.
+ Coordinates room assignments with Patient Registration. Maintains/changes patient records to reflect re-assignment. Notifies appropriate staff when patient?s room is ready.
+ Serves as a liaison with various hospital departments (i.e. Dietary, Environmental Services, Central Services, Staffing Office, etc.) and submits work orders/ requests, as needed.
+ Performs secretarial duties to facilitate the efficient functioning of the unit
+ Transcribes physician?s orders to appropriate documents according to policy.
+ Enters significant patient data into the computer information system (i.e. testing requests, reports, procedures, referrals, admissions, transfers, discharges, diet orders, etc.)
+ Establishes and maintains medical records. Ensures admission consents and cytology forms are complete and filed appropriately.
+ Completes medical record upon patient discharge. Ensures medical record is delivered to the Medical Records department within four (4) hours of patient discharge.
+ Maintains various unit records, i.e., census sheets, etc.
+ Gathers volume indicators for performance improvement activities and compiles statistics for reporting
+ Maintains unit supply inventory. Orders and restocks office supplies and patient care items with respect to the guidelines/par levels for the unit.
+ Performs related duties, as required.
Qualifications
+ High School Diploma or equivalent, required.
+ Prior clerical experience, preferred.
+ Typing 30 wpm and/or data entry skills (80 kpm), required.
+ Ability to read, write and communicate in English, required.


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