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Urgent Care Supervisor

ProHEALTH is one of the largest privatemulti-specialty medical practices in the Northeast and we have been serving thehealth needs of Long Island and the Greater New York Metropolitan area since1997. Along with outstanding physician leadership, state-of-the-art technology,and advanced clinical laboratories, ProHEALTH patients enjoy comprehensive andsuperior medical services.


Responsibilities:
Serve as an on-site resource to support patients, staff and providers;


Ensure staff are working productively andprofessionally throughout all working hours;


Ensure that office facilities and equipmentare being maintained according to company standards;


Ensure implementation and enforcement ofcompany policies and protocols;


Reconcile daily payment collections; makebank deposits and file reports


Maintain inventory of office and medicalsupplies;


Complete monthly staff schedules and provideor arrange for coverage as needed;


Review and approve employee payrolltimecards;


Assist wherever needed to best facilitatepatient flow and completion of staff daily checklists;


Review staff work regularly; address issuesand provide feedback as needed


Communicate strongly with management dailyregarding site and staff issues


Respond to all correspondence in a timelymanner;


Escalate staff, patient or facility issues toupper management as necessary;


Collaborate with management on staff reviews,feedback and disciplinary action;


Facilitate billing inquiries from patients;address billing/coding issues with staff or providers


Assist with special projects as assigned bymanagement and administration


Qualifications:
Bachelor's Degree in Health Care Administration, Business Administration, Managementor related field preferred


2 years of experience with administrativework and customer service OR 2 years of progressive experience in a medicaloffice environment


Knowledge of medical insurance plansincluding managed care plans


Ability to work independently, accurately andefficiently


Ability to collaborate with others, delegatetasks, work as a part of a team and communicate strongly with management


Strong decision-making, problem-solving andcommunication skills


Strong computer skills including MicrosoftOffice Suite, Internet research and computer navigation; experience with EMRpreferred


Hours:


Must be willing to work evenings, weekendsand holidays as needed


ProHEALTHstrives to maintain a workplace that accepts and appreciates the differencesamong our employees. The company will not discriminate against any applicant oremployee based on age, race, gender, color, religion, national origin,ancestry, disability, marital status, covered veteran status, sexualorientation, gender identity and/or expression, genetic information, statuswith respect to public assistance or any other characteristic protected bystate, federal, or local law.




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